R E T U R N S
From receipt of the item, you have 21 days to complete the returns process detailed on the Returns section. Please note we only cover shipping postage from our distribution centre to the customer — not the customer shipping costs.
Please complete the details below if you would like to return your item(s) and we’ll guide you through the steps. Your order number can be found on your despatch receipt or your order confirmation email. Fill in the form quoting your order number and the action you require e.g. “refund” or “exchange” and in the case of exchange for what.
The returns address is:
The Darzi Clothing Company
James & James Fulfillment Ltd.
Once your jacket has been received at our distribution center we’ll send you out your exchange or action your refund.